This and a few other tips made it (the Smart Email Management Workshop) a very useful half day. I wish I'd done it 10 years ago. 
Mike Panto, Prospect
We chose Monica (and Mesmo) because she understands the pressures of senior executives in local government and knows that technology is only part of the solution. She has shown us the key shortcuts and enabled us to use electronic communications more productively across the board whether we are in the office or out in the field.
Deputy Chief Executive, Local London Authority
