
I liked the fact that Monica didn’t just apply a plaster to our immediate problem. She showed us the bigger picture and how and what we had to do to ensure our email communications are in good shape for the future. ![]()
Matilde Sanson UK MD, Donovan Data Systems
We receive many responses to her Stress Busters column, all of which receive personal and expert treatment. I'm happy to say that Monica and her team at MESMO have become part of the Crème tradition. ![]()
Julie Daniels, Editor, Times Crème

With ‘Brilliant Email’ Monica has created a unique reference book for email users, which combines a ‘Haynes Manual’ and ‘Debrett’s’. This book will appeal to every strata of the business world. ![]()
Jerry Stimpson, General Manager, Crown Closures UK
It (‘Brilliant Email’) has revolutionized my life, by telling me simply how to control and manage my email. It is a must read for overloaded emailers! ![]()
Professor Cary L. Cooper, Lancaster University Management School
To order a copy of Brilliant Email now, follow this link to Amazon.
We provide a range of services including training, coaching and consultancy to enable business users across the organisation to use email more effectively(from PAs to Chief Executives). Using our training and coaching we can help you:
Our tools and processes
Based on over twenty years of experiences, we have developed a unique range of tools and methodologies to help you use email effectivley and manage the email overload.
These include our Inbox Audit, Outlook IT Fitness Check, and Email Clarity checklist which can be delivered through our one-to-one coaching, workshops and consultancy services. These can be accessed for personal use on-line from the Resources section.
Our promise
We work with you, and as appropriate your IT and HR department to ensure the maximum return on your investment in any initiatives, be it a small workshop to a large consultancy project.
< < Back to Services